Shopfloor Management stands for leadership at the place of value creation and for transparent information, almost “master writing table on the wall”. The principle of information and problem solving, which has been successfully practiced in industry, by executives and employees, now also attracts service providers.
Shopfloor is particularly suitable in contract logistics, but also in repairs, e.g. for persons or freight carriers. Systematically developed corrective and preventive measures bring dynamics into the QM system and increase the efficiency of the process, says Dr. Norbert Wagener (W&H).