Organisational consulting

Success through qua­li­ty ma­nage­ment

The fo­cus of our or­ga­ni­sa­tio­nal con­sul­ting lies in qua­li­ty ma­nage­ment. Quality is the­re when the cus­to­mer re­turns, and not the goods. With ma­nage­ment sys­tems your com­pa­ny is ab­le to ful­ly meet the agreed ser­vices.

A key aspect at the in­ter­face bet­ween stra­te­gy, or­ga­ni­sa­ti­on and cus­to­mer is the struc­tu­ral de­ve­lo­p­ment. Strategically op­ti­mal­ly po­si­tio­ned com­pa­nies are sup­por­ted by six steps on the way to the “best prac­ti­ce”:

  • de­fi­ning pro­ducts in a cus­to­mer-ori­en­ted man­ner,
  • re­cord­ing pro­ces­ses, eva­lua­ting and ana­ly­sing pro­ces­ses,
  • op­ti­mi­sing pro­ces­ses,
  • the es­tab­lish­ment of a pro­cess-ori­en­ted or­ga­ni­sa­tio­nal struc­tu­re 

You will re­cei­ve from us, among others, the fol­lowing ser­vices for or­ga­ni­sa­tio­nal de­ve­lo­p­ment and qua­li­ty ma­nage­ment:

  • An ac­tu­al ana­ly­sis of your busi­ness pro­ces­ses
  • Processes for op­ti­mum pro­cess de­sign
  • Job pro­files / work in­st­ruc­tions
  • Clear ru­les on tasks, powers and re­spon­si­bi­li­ties
  • Support and fur­ther de­ve­lo­p­ment of your QM sys­tem as well as in­ter­nal au­dits acc. ISO 9001

Of cour­se we al­so of­fer cus­to­mi­sed qua­li­ty ma­nage­ment trai­ning cour­ses.

A pre­re­qui­si­te for da­ta-ba­sed com­pa­ny ma­nage­ment is the es­tab­lish­ment of ma­nage­ment in­for­ma­ti­on sys­tems, that is:

  • Cost and pro­fit cen­ter cal­cu­la­ti­on
  • Quality Information System
  • Controlling as a plan­ning and con­trol in­stru­ment

We sup­port you with the cor­rect de­ve­lo­p­ment of the­se in­stru­ments and their im­ple­men­ta­ti­on in the com­pa­ny.

In a com­pa­ny struc­tu­red ac­cord­ing to pro­ducts and pro­ces­ses, rou­ti­ne work can no lon­ger be re­or­ga­nis­ed on a dai­ly ba­sis and the avail­ab­le ca­pa­ci­ties can be used to meet the re­al chal­len­ges of your mar­ket. Errors in pro­duct and pro­cess are immedia­te­ly re­co­gnis­able and can be re­me­di­ed.